Job Description

We are seeking a skilled and customer-focused Tow Truck Driver / Roadside Assistance Technician at BMW of Wesley Chapel to provide emergency roadside services including towing, jump starts, tire changes, lockouts, and fuel delivery. This role requires strong driving skills, a safety-first mindset, and excellent customer service.
Key Responsibilities

• Respond to roadside assistance calls in a timely and professional manner
• Transporting customers back to the dealership when needed
• Safely operate a flatbed or wheel-lift tow truck
• Load, transport, and unload vehicles without damage
• Communicate clearly with dispatch and customers on site and beyond
• Complete service documentation and logs accurately
• Follow all traffic laws, safety procedures, and company policies
• Maintain cleanliness and basic upkeep of assigned truck
• Ensure truck is parked in a safe location before loading/unloading
• Use of jump start system, cables and/or air compressor when needed

Qualifications

• Valid driver's license (CDL in good standing required)
• Clean driving record
• Prior towing or roadside assistance experience preferred
• Ability to work flexible hours, including nights, weekends, and holidays
• Strong problem-solving skills and attention to detail
• Ability to lift 50+ lbs and work in various weather conditions
• Excellent customer service and communication skills

Compensation & Benefits

• Competitive pay
• Excellent health benefits
• Paid time off
• Paid training and certification opportunities
• Company-provided truck and equipment

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Tags

Flexible hours, Night shift

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