Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call including booking jobs, qualifying leads, and driving higher revenue. Avoca does this at a speed and consistency unmatched by human call centers.
We’ve grown to 75 employees in under two years, backed by a high-energy, in-office culture in NYC. In a $500B+ market where missed calls mean lost business, we’re building the category-defining platform for AI-driven customer engagement.
We’re serving the largest brands in home services, and 5x'd headcount in 2025. With a high-performance, in-office team in NYC, we’re moving fast to capture a massive, underserved market where 85% of missed calls go to competitors. Every hire here has an immediate and visible impact.
We’re looking for a Product Engineer who thrives at the intersection of engineering and product thinking. You’ll own features end-to-end—design, build, launch, and iterate—while obsessing over the customer experience and measurable outcomes. Your work will directly shape how thousands of customers interact with our AI-powered customer service platform.
Own feature development from backend services to AI-powered user experiences.
Turn customer feedback into product improvements through rapid iteration and experimentation.
Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes.
Hold a high bar for code quality testing, monitoring, and reliability are second nature.
Prioritize ruthlessly and navigate changing requirements with autonomy.
2–4 years of full-stack engineering experience (we also welcome exceptional new grads with meaningful projects or internships).
Strong familiarity with AI, LLMs, or AI-assisted systems or a willingness to learn fast.
Outcome-driven mindset: you measure success in impact, not just shipped features.
Comfortable collaborating across engineering, product, and customer-facing teams.
Low ego, high energy, resilient in a fast-paced environment.
Bonus: prior startup, hacker, or founder experience.
Eagerness to work in person with us in NYC full time.
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Interested? Give Weatherby a call today and speak with one of our specialty-specific consultants for available dates and details. ~2-3 days per week with every 5th weekend call ~15-minute call response time required ~14 - 18 patient encounters per shift ~2 - 8 patients...
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