The Salesforce Administrator will be responsible for the administration, configuration, support, and ongoing optimization of Salesforce (Force.com) applications used across the organization. The role requires close collaboration with business users, IT teams, and vendors to ensure Salesforce effectively supports business processes, reporting, and integrations within NYSERDA's broader technology ecosystem.
Administer, configure, and maintain Salesforce (Force.com) environments including users, profiles, roles, permissions, workflows, validation rules, and approval processes.
Gather business requirements and translate them into Salesforce solutions using declarative tools (Flows, Process Builder, Lightning App Builder).
Manage Salesforce data including data imports, exports, data quality, validation, and governance.
Create and maintain reports and dashboards to support operational and management reporting needs.
Provide day-to-day user support, troubleshooting, and issue resolution related to Salesforce applications.
Coordinate Salesforce releases, sandbox management, testing, and deployments.
Work closely with cross-functional teams using tools such as Jira and Confluence for service desk tickets, enhancements, and documentation.
Support integrations between Salesforce and other enterprise systems as applicable (Microsoft technologies, SQL Server, SharePoint Online, Tableau, Oracle PeopleSoft Financials).
Ensure system security, compliance, and best practices are followed.
Prepare and maintain system documentation, user guides, and process documentation.
Hands-on experience administering Salesforce (Force.com), preferably in a complex enterprise environment.
Strong understanding of Salesforce configuration, security model, reporting, dashboards, and automation tools.
Experience working with Microsoft technologies such as Windows, SQL Server, .NET, Azure Cloud, and Office 365 (SharePoint Online).
Familiarity with business intelligence tools such as Tableau.
Experience using Atlassian tools (Jira, Confluence) for service management and documentation.
Ability to work with business stakeholders to analyze processes and recommend system improvements.
Strong analytical, problem-solving, and communication skills.
...UX/UI Designer should be able to execute: Collaborate with end users and developers to understand user specifications and create intuitive user flows and wireframes. Design visually appealing interfaces, balancing aesthetics with usability and accessibility principles...
...Job Description Job Description Solo private general dentistry office. We are looking for a back dental assistant to join our team. Monday - Thursday. Mondays: 9am-6pm, 1 hour lunch Tuesdays: 9am-4pm, 1 hour lunch Wednesday & Thursday: 8am - 5pm, 1...
...Clinical Research Associate A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states... ..., in some cases functioning as the primary site monitor. Assist in writing and review of protocols, amendments, and informed...
...degree in a relevant field or equivalent experience, strong observational and communication skills, and the ability to assess animal well-being. This position requires a valid drivers license and the capacity to lift 50 pounds.#J-18808-Ljbffr Kansas City Zoo & Aquarium
...Our Financial Services Client is seeking a Junior Copywriter to join their growing team. Writer W2 Contract through EOY, Possible Extension/Conversion Hybrid in Malvern, PA, Scottsdale, AZ, or Charlotte, NC Overview The team is hiring two writers who...