Job Description

SaaS Platform Administrator

Location: Pontiac, MI ( 1-2 days a week onsite required )

Duration: 1 year



Info needed:

• Last 4 of SSN
• ll educational details

SaaS Platform Administrator

Job Description:
• The primary responsibility of the ServiceNow Administrator is for development, administration, configuration, and ongoing maintenance of the ServiceNow platform.
• This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules.
• In addition to support functions, the ServiceNow Administrator performs design and implementation tasks such as; requirements gathering, configuration, integration and testing.
• The Administrator partners with users to create/modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation. The Administrator stays abreast of new features and functionality, playing a key role in driving continual improvement.
• The candidate must have 5+ years of hands on experience development and administration of ServiceNow, have excellent problem solving skills, and strong written and verbal communication skills.



Experience Level: 5+ Years



Environment: ServiceNow, MS 365 Services, .Net, Agile. Hybrid workplace with 2-days on-site per week.

Job Tags

2 days per week, 1 day per week

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