Job Description

Job Description

Job Description

Are you passionate about transforming lives through exceptional products? Do you thrive in a sales environment where customer satisfaction, professional growth, and ethical success are the cornerstones of your work? If you’re driven to exceed expectations, find the right solutions for your customers, and make a meaningful impact, we want you on our team.

Welcome to Mattress World Northwest!

We’re not just selling mattresses; we’re revolutionizing the industry. As a locally owned and operated business in Portland, Oregon, with ambitions to expand our national footprint, we take pride in genuinely caring for our customers, employees, and community. If you’re looking to be part of a growing powerhouse that values integrity, innovation, and customer delight, this is the place for you.

We’re currently seeking dynamic Retail Sales Associates for our locations in Portland metro, Clackamas, Jantzen Beach, Salem, Albany, and Corvallis—with more stores on the horizon. Our hiring process is thorough because we’re committed to creating a foundation for long-term success. You’ll go through a multi-step interview process designed to ensure the best fit for both you and our leadership team, concluding with a reference check to confirm your outstanding track record.

Our top salespeople come from diverse backgrounds but share a common passion: helping customers find the perfect solution. They’re not just selling products; they’re enhancing lives, contributing to our communities, and taking pride in every interaction. If you’re eager to grow professionally and take the market by storm, we want to hear from you.

What We’re Looking For:

• Ownership and Passion : You take charge of your career, understand customers’ needs, and deliver exceptional one-stop shopping experiences that turn customers into raving fans.
• Team Collaboration : You actively engage with RSA’s across all locations, share knowledge, and contribute to a positive store environment.
• Exceptional Service : You go above and beyond to create pathways for outstanding service, promoting the wide array of offerings we have.
• Relationship Building : You cultivate long-term relationships that keep customers coming back and referring you to their network. You’re also savvy with social media, Google, and Yelp reviews.
• Values-Driven Decisions : You make decisions aligned with our values, seeking creative solutions when necessary and collaborating with management.
• Growth Mindse t: You’re committed to personal and professional development, staying adaptable and innovative.
• Organizational Skills : You manage your workload efficiently, leveraging our sales process and technology to maximize your earnings.
• Tech Savvy : You’re comfortable with new technologies and eager to explore virtual sales platforms, phone meetings, and other emerging tools.

Your Role:

• Create an Outstanding Customer Experience : Set the tone for an inviting store environment and deliver top-notch service.
• Master the Sales Process : Become an expert in our proven sales techniques and impress customers with your knowledge and ability to close deals.
• Set and Achieve Goals : Report key metrics to your manager and set ambitious weekly sales goals.
• Contribute to Collective Knowledge : Stay informed about our products and explore new offerings to continually enhance customer service.
• Document and Track : Keep accurate records in our systems, ensuring all transactions and interactions are properly logged.

What’s in It for You:

• Compensation : A base of $1,600/month, with a generous commission structure, performance-based promotions, and incentives.
• First-Year Earnings Potential : $65k-$100k+, with opportunities to increase through contests and bonuses.
• Comprehensive Benefits : Medical, vision, dental, 401k matching for SEP IRA with company matching, PTO/Vacation, ongoing training, and annual bonuses tied to the company’s success.
• Exciting Perks : Potential trips to industry markets like Las Vegas and other sales contests based on performance.

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