Job Description

Position Title Recruiting & Enrollment Advisor Classification Title Student Services Coordinator Position Summary As a representative of Rowan-Cabarrus Community College, the Recruiting & Enrollment Advisor will be a fearless advocate for the College and its students – on the phone, in-person and online. The Recruiting & Enrollment Advisor makes a difference by helping students achieve their goal of obtaining a degree and is responsible for recruiting students. The Recruiting & Enrollment Advisor will work diligently in a team-oriented, student-centric environment to provide exceptional student services and meet enrollment goals while embracing the mission and values of Rowan-Cabarrus Community College. Reporting directly to the Director of Advising and the First Year Experience, the Recruiting & Enrollment Advisor coordinates various programs and initiatives and assists with various enrollment goals for the division. As part of the College’s student success model for supporting students with a team of individuals assigned to personally help them, the Recruiting & Enrollment Advisor will serve a caseload of students from surrounding local high schools, including but not limited to dual-enrollment Career & College Promise students. The ideal candidate will be a creative individual that is student focused and has a dynamic personality for large and small group presentations. Part recruiter, part success navigator, part career and academic advisor, this diverse role requires a high-energy individual that can work a flexible schedule. The Recruiting & Enrollment Advisor will work independently and must demonstrate the ability to make good decisions. Required Education/Experience Bachelor’s degree in counseling, education, human services, social work, or related field with at least four (4) years of related human services experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Incumbents may be required to obtain a Master’s degree within a time specified by the College. Preferred Education/Experience/Skills Master’s degree from regionally accredited institution preferred. Experience in higher education preferred. Other Knowledge, Skills and Abilities Two years’ experience in admissions, recruiting, or direct sales required. Exceptional communication, presentation, and interpersonal skills required. Highly self‑motivated and directed. Detail‑oriented with ability to prioritize multiple projects. Passionate, polished, professional and excited to help students. Natural problem solver with a bias toward action. Hardworking and dedicated innovator. Knowledge of student recruitment and retention issues. Exceptional communication skills, both written and verbal, and ability to interact professionally. Positive attitude with an energetic, friendly, outgoing, results‑oriented outlook. Strong computer, problem‑solving and analytical skills; skill in the use of computerized database programs. Excellent organizational skills, attention to details and follow through. Outstanding ability to work effectively in teams of diverse people and organizations. Abilities Re‑prioritize tasks and support organization based on frequently changing needs and move forward even when faced with ambiguity. Meet tight deadlines and maintain focus under pressure. Gather data, compile information, and prepare reports. Work independently, show initiative, and take ownership. Remain flexible in an ever‑changing environment. Use discretionary judgment. Present to small and large groups. Attend night and weekend events. Analyze course prerequisites, certification, and/or curriculum/graduation requirements. Use independent judgment and manage confidential information. Develop and deliver presentations. Work effectively with diverse populations. Develop, plan, and implement short‑ and long‑range goals. Provide leadership and guidance to administrative support staff and/or students. Travel within the two‑county area for events and high‑school visits. Key Duties Consult prospective students daily through face‑to‑face meetings, virtual meetings, telephone, email, and text communications to encourage campus visits and completion of the admissions and enrollment process. Follow up to determine educational needs, concerns, interests, and career options. Utilize and maintain student information systems and technology to track and communicate with prospective students and applicants, including management and maintenance of the CRM in conjunction with IT staff. Establish expertise in administering the Career and College Promise program, including recruiting, enrollment process, advising, registration, and compliance with all program requirements and state board code. Actively support student caseload. Develop and maintain relationships with local high school partners to explain benefits of the College programs. Recruit high school and adult prospective students, assess their educational needs, and explain the benefits and objectives of the programs offered by the College and present accurate information regarding degree requirements, program‑specific requirements, and financial aid assistance opportunities. Actively participate in college/career fairs at high schools and other outreach events; assist with planning and facilitating recruiting activities including face‑to‑face information sessions, campus tours, individual visitors, and off‑site recruiting events. Visit middle schools, high schools and community locations; speak to groups and individual students; meet with school counselors and administrators to promote outreach activities. Represent the College at college and job fairs, businesses, conferences, and other events to reach goals and mission. Communicate approved presentations to promote programs to prospective students. Mentor new students through admissions and enrollment process, including career and academic advising, planning, placement testing, and registration support. Analyze and evaluate strategic recruitment needs, generate creative cost‑effective ideas, continuously look for innovative new ways to improve recruitment strategies with Director or Recruitment and Retention to increase inquiries, yield, conversion rates, and meet enrollment goals. Coordinate College participation at recruitment fairs; manage event specifics, promotional materials, etc. Assist the Director of Advising and the First Year Experience in monitoring inquiries, prospects, applications, enrollment goals, collaborating with Department of Institutional Effectiveness, developing and monitoring data, developing recruiting plans, maintaining master recruitment schedule, packaging resource materials, developing mentorship programs, analyzing trends. Assist academic programs in development of individual program recruitment plans; promote programs and other student services; provide multi‑campus support during registration, special events, and tours. Maintain awareness of new developments in fields offered at Rowan‑Cabarrus Community College; lead personal projects such as a uniform campus tour program. Behave professionally, promote collaboration, collegiality, and outstanding customer service for both internal and external clients; perform other duties as assigned, including serving on relevant committees. Benefits Min Salary: $60,171.04 (Exempt) Work Hours Monday through Friday 8:00 am to 5:00 pm. Some weekend and evening hours are required. #J-18808-Ljbffr Rowan-Cabarrus Community College

Job Tags

Similar Jobs