Job Description

As a Principal Product Manager, you'll lead the vision, strategy, and execution of our flagship content management and process automation platform-Epicor ECM (DocStar). You'll be at the forefront of transforming traditional ECM into a powerful engine for automating business-critical workflows across source-to-pay, sales operations, and financial processes. With a strong foundation in AI and intelligent data capture, you'll craft solutions that scale, solve real customer pain points, and accelerate digital transformation for ERP customers.

What You Will Be Doing:

• Define and execute a multi-year product strategy and roadmap for Epicor ECM, balancing short-term wins with long-term innovation.

• Deliver intelligent, secure, and collaborative content management features integrated tightly with ERP workflows.

• Champion the design and delivery of AI-powered process automation (e.g., Sales Order Automation, AP Automation, PO Validation, Contract Lifecycle Management).

• Drive product-led business growth and market expansion; track success through adoption, revenue, and customer success metrics.

• Support go-to-market plans, pricing, positioning, and product marketing; collaborate closely with Sales and Marketing teams.

• Regularly engage with customers to surface insights, refine feature prioritization, and ensure user-centric outcomes.

• Manage and evolve relationships with third-party technology providers supporting AI, OCR, and process automation technologies.

• Collaborate with Engineering, UX, Support, Sales, and Executive Leadership to deliver on key business objectives.

• Guide other Product Managers, establish best practices, and foster a product innovation culture within the ECM team.

What You Will Likely Bring:

• 10+ years of experience, including 6+ years in B2B SaaS product management.

• Strong experience in AP and Sales Order workflow automation, content management, or intelligent document capturing and processing.

• Prior experience leveraging AI or intelligent workflow engines in real-world business applications.

• Deep understanding of ERP-integrated processes across sales, procurement, and finance (e.g., source-to-pay workflows).

• Proven ability to present product vision and strategy to executive stakeholders and align teams toward shared goals.

What Could Set You Apart:

• Ability to define and communicate a compelling roadmap, aligning customer needs with business objectives.

• Comfortable working with AI-powered document capture and workflow technologies.

• Passion for user experience, clean design, and scalable architecture in enterprise software.

• Strong analytical and metrics-driven approach to product growth.

• History of shipping high-quality features on time through cross-functional collaboration.

• Effective communicator and negotiator, experienced in driving alignment across diverse teams.

• Ability to influence without authority and mentor peers on product best practices.

• Comfortable presenting to Epicor's executive leadership and handling high-stakes customer escalations.

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About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners .

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you- that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.

Range:

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

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