Job Description

Role Description

This is an exciting time to join our global Payroll Operations team not only because we are growing, but because our teams build the future of Global Payroll by elevating the processes and ways of working in the industry.

Qualifications

• Solid knowledge of payroll best practices and local compliance requirements.
• Strong proficiency with Excel and Google Sheets.
• An analytical mindset with problem-solving skills and strong attention to detail.
• Ability to adapt quickly in a fast-paced, constantly evolving environment, with a passion for identifying improvement opportunities.
• A proactive attitude, always looking for ways to streamline and optimize workflows.
• 5+ years of experience working with payroll for Argentina, Mexico, and/or Chile.
• Experience with in-house payroll processing, Social Security filings, and vendor management is a strong plus.
• Customer-facing experience, solving problems and guiding clients and prospects through local payroll processes and questions.
• You write and speak fluent English.

Requirements

• Process both Global Payroll (GP) and EOR payrolls, ensuring timely, accurate, and compliant calculations, filings, and reports.
• Update and maintain accurate payroll records and employee data in Remote platform and payroll software systems.
• Manage the Zendesk ticket queue, providing timely and professional responses.
• Act as the main point of contact for customers (GP) and internal/external stakeholders regarding payroll questions and processes.
• Build and maintain strong relationships with payroll vendors, ensuring quality, accuracy, and timely service delivery.
• Continuously improve payroll processes and keep up to date with internal payroll projects and updates.
• Ensure full data integrity across all payroll systems and processes.

Benefits

• Work from anywhere.
• Flexible paid time off.
• Flexible working hours (we are async).
• 16 weeks paid parental leave.
• Mental health support services.
• Stock options.
• Learning budget.
• Home office budget & IT equipment.
• Budget for local in-person social events or co-working spaces.

Company Description

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future-focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world.

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