Job Description

Job Description The FTIC In‑State Recruiter is a highly skilled professional that recruits FTIC students on behalf of the University of South Florida to meet specific enrollment targets. This role will manage their recruitment territory and provide customer service to students and parents throughout the admissions process, travel to secondary schools, attend college fairs, and maintain relationships with counselors, parents, and prospective USF students. Responsibilities Assist in developing a recruitment plan to implement and meet specific enrollment goals for FTIC. Manage an assigned recruitment territory by attending outreach activities in collaboration with high‑school representatives and community partners, including occasional overnight travel. Participate in the development, implementation, and communication of the onboarding process and completion of success steps for prospective students. Provide backup support to the Customer Success Reps by managing front desk as needed to handle walk‑in customer support and providing customer service to students and parents throughout the admissions process. Assist in email queues, provide occasional backup phone support to the call center, and manage outreach to students to help with document collection and completion. Attend college fairs, high schools, and on‑campus recruitment admissions events across all three campuses to build relationships with prospective students, applicants, counselors, and parents. Provide admissions guidance through information sessions, presentations, and meetings with students, families, and counselors in in‑person and group settings and act as a point of contact. Analyze data to determine marketing effectiveness and impact on applicant and enrollment objectives for targeted populations. Develop and utilize various reports and dashboards to aid in decision making and support the recruitment team. Compile and analyze statistical data for routine, periodic, and ad‑hoc reports. Prepare regular recruitment activity reports, statistical analyses, and enrollment projections. Build and maintain relationships with college counselors on behalf of USF, collaborate with university faculty, staff, departments, and community partners to reach enrollment goals. Maintain effective communication and provide admissions guidance to students. Perform other duties as assigned. Qualifications Bachelor’s degree required; additional experience of two (2) years or more in related fields is optional. This position may be subject to a Level 1 or Level 2 criminal background check. Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Contact the USF ADA Lead (hr-ADA-Request@usf.edu) to coordinate your accommodation request. Equal Employment Opportunity The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. About USF With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first‑class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts. Compliance and Federal Notices The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract. #J-18808-Ljbffr University of South Florida

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