Your Role: Transportation Broker We are looking for Transportation Brokers to join our team! Transportation Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate will be responsible for performing daily "check calls" on loads in transit, handling customer-related issues and inquiries, and originating the necessary documentation for freight bills. What You'll Do (Your Superpowers in Action!) Customer Acquisition & Problem Solving (The Closer) Contact new customers and acquire new business. Develop and increase profitable volume with existing and newly acquired shippers, building relationships with developing accounts. Use strong relationships to understand customer business and identify solutions. Deliver exceptional customer service. Carrier Management & Pricing (The Negotiator) Contact and build relationships with carriers to increase capacity for specific projects and lanes. Maintain up-to-date knowledge of market freight rates to determine fair pricing. Offer rates established by senior brokers and negotiate according to market demands. Recommend solutions for customers to senior brokers and/or management. Logistics & Compliance (The Executor) Perform daily "check calls" on loads in transit and originate freight bill documentation. Handle freight brokerage and booking loads. Uphold company standards following the principles of Customer, Company, Office. Skills & Experience (Your Arsenal of Awesome!) Minimum of 3 years in freight brokerage/customer service. College degree highly desired or equivalent experience. Self‑motivated, enthusiastic team player who excels in a fast‑paced environment. Strong customer service orientation and excellent work ethic. Effective negotiation and problem‑solving skills; ability to handle conflict. Excellent time‑management with the ability to multitask. Highly organized and detail‑oriented. Aptitude to quickly process information, make decisions, and work well under pressure. Excellent and effective communication skills. Benefits Inclusive company culture Training and Development Competitive Compensation Unparalleled Benefits & Wellness 401(k) with a generous match Career Growth Opportunities Transfer Opportunities Share in Company Ownership Employee Recognition program Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity. #J-18808-Ljbffr
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