Job Description

Job Description

Job Description

Transportation Dispatcher
Starting Pay: $55,000+ annually (based on experience)

  Location: Mason, OH

  Company: Redkey Express

  Position Type: Full-Time What You Get
✅ Starting salary of $55,000+ based on experience
✅ Stable full-time position with advancement opportunities
✅ Friendly, team-oriented, family-style work environment
✅ Leadership that listens and supports your success
✅ Comprehensive benefits package including:

Health insurance
Dental insurance
Vision insurance
Paid Time Off (PTO / vacation days)
Paid holidays
401(k) retirement plan

  About the Role
The Transportation Dispatcher plays a vital role in coordinating freight, expedited and LTL. You will manage driver communication, scheduling, routing, and customer updates to ensure safe, efficient, and on-time service. This is a fast-paced position that requires strong problem-solving skills and a team-first mindset. Key Responsibilities

• Plan, schedule, and dispatch freight, expedited and LTL.
• Understanding Route Timing and Efficiency  
• Communicate with drivers to provide support, direction, and updates.
• Track loads in real time and proactively address delays or issues.
• Provide accurate and timely status updates to customers. Awareness of customer impact (late pickups/missed stops/etc.)
• Provide timely management updates and daily metrics.
• Monitor DOT/HOS compliance, driver logs, and safety requirements.
• Utilize CXT dispatch software and maintain accurate data entry.
• Utilize CXT to manage communication with customers, drivers and management.
• Handling breakdown and delays.
• Collaborate with operations, customer service, and warehouse teams.
• Participate in weekend, after-hours, or on-call coverage as needed.
• Promote a positive, respectful, and team-oriented workplace culture.

Qualifications

• 2+ years of Dispatching experience utilizing CXT (freight, expedited and LTL)
• Strong understanding of routing and DOT/HOS regulations
• Excellent communication and customer service skills
• Ability to multitask and remain calm under pressure
• Proficiency with dispatch/CXT software and technology
• Strong decision-making and problem-solving skills
• Team-focused attitude with a professional, friendly demeanor
• Flexible availability for after-hours/on-call needs

Why Join Redkey Express?
At Redkey Express, you’re more than just a dispatcher—you’re an essential part of our success. We value collaboration, integrity, and doing things the right way. If you’re an experienced dispatcher who enjoys working with a supportive team and making an impact every day, this is the place for you.

 

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Job Tags

Full time, Flexible hours, Weekend work

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