Job Description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We support your move! Relocation financial assistance provided to eligible candidates relocating to Colorado City, TX - subject to company terms.

What this job involves:

As a CMMS Administrator, you'll be the operational hub that keeps facility maintenance running smoothly and efficiently, serving as the critical link between customer requests, technical teams, and system optimization. This role centers on managing the complete work order lifecycle—from receiving and routing service requests to ensuring timely completion and customer satisfaction—while maintaining the integrity of the computerized maintenance management system that drives operational excellence. You'll combine strong customer service skills with technical coordination abilities, assessing work requests, assigning them to the appropriate trade technicians, and keeping stakeholders informed throughout the process.

This position offers the opportunity to directly impact facility performance and customer satisfaction by ensuring maintenance activities are properly coordinated, documented, and executed efficiently. If you're detail-oriented, excel at multitasking, and enjoy enabling technical teams to work more effectively through smart planning and system administration, this role provides a foundation for growth in facilities management operations.

What your day-to-day will look like:

• Receive and process incoming work orders from the work order system, serving as the main point of contact for work requests from the Service Center and routing them to appropriate personnel
• Assess the scope of each work request and accurately determine which trade-specific technician should be assigned, conducting field inspections when necessary to evaluate jobsite conditions and user impact
• Coordinate assignment and scheduling of service personnel or route work to requisite vendors, ordering necessary materials from suppliers to support timely job completion
• Maintain proactive communication with customers and requestors regarding work status, schedule estimates, completion timelines, and any changes, soliciting feedback to support continuous improvement
• Support work order completion and closeout processes, ensuring customer acknowledgement of fulfillment and receiving and responding to customer concerns and issues in a timely manner
• Perform CMMS upkeep as directed, maintaining asset information, bills of materials, safety procedures, preventative maintenance programming, and master maintenance planning data
• Verify customer and order information for correctness, directing specified departments or units to prepare and ship orders to designated locations

Required Qualifications:

• High School Degree or equivalent required
• 1-3 years of applicable experience in facilities operations or maintenance coordination in CMMS systems
• Previous experience with computerized maintenance management systems (CMMS) or work order platforms
• Proficient in Microsoft Office applications for documentation, communication, and basic reporting
• Superior ability to plan and manage work independently, meeting deadlines under minimal supervision

Preferred Qualifications:

• Trade school or undergraduate education in facilities management, business administration, or related field
• Understanding of facilities management trades, common repairs, parts, and services to support accurate work order routing
• Strong Microsoft Excel skills for data management, reporting, and analysis
• Ability to read, understand, and follow Standard Operating Procedures (SOP) and Work Instructions (WI)
• Certified Reliability Leader credential or similar professional certification

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This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

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