Job Description

Administrative Business Partner

The Administrative Business Partner provides high-quality administrative support to enable efficient client delivery, internal operations, and leadership execution. Depending on alignment, this role may support:

1. Principals and leadership teams within a defined geography, or

2. A centralized, FIFO queue-based support model serving Senior Managers through Directors across the firm.

Geography-aligned ABPs typically operate in an in-person or hybrid capacity to facilitate onsite coordination, meetings, and local relationship support. Queue-based ABPs typically operate in a remote capacity, managing ticketed requests through standardized workflows and SLAs.

Responsibilities:

• Scheduling & Calendar Coordination: Manage scheduling for assigned leaders; for queue-based work, schedule meetings based on ticket requests and internal SLAs.
• Travel & Expense Coordination: Coordinate travel, lodging, itineraries, and expense reports; more prevalent in geo/principal support than queue-based models
• Meeting & Event Logistics: For geo support: reserve rooms, manage catering, AV, visitor access, and onsite setup. For queue support: schedule virtual meetings and ensure materials circulation.
• Communication & Document Support: Prepare routine correspondence, update documents, maintain distribution lists, and support drafting/formatting.
• Client Deliverables Coordination: Coordinate production of internal/external deliverables including copying, collating, assembly, scanning, and distribution across teams (applies heavily in geo support).
• Operational Discipline & Systems Management: Manage ticketing platforms (FIFO) as applicable, SharePoint/Teams folders, knowledge assets, and data entry; support SLAs and process adherence.
• Perform other duties as required and assigned.

Qualifications:

• High School Diploma required
• 3 to 5 years relevant experience required
• Strong organizational and time management skills with the ability to manage multiple requests, deadlines, and priorities.
• Attention to detail and accuracy in calendaring, document preparation, and administrative coordination.
• Professional communication skills (written and verbal) with the ability to interface with employees at all levels.
• Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) and collaboration platforms such as Teams and SharePoint.
• Ability to learn and utilize administrative systems, including ticketing platforms, expense systems, travel tools, and workflow applications.
• Customer service mindset with strong interpersonal skills and the ability to build rapport with leaders and team members.
• Problem solving and anticipation skills to proactively identify conflicts, issues, and resource needs.
• Ability to maintain confidentiality and discretion in handling sensitive information.
• Adaptability in a dynamic, matrixed environment with shifting priorities and business needs.
• Demonstrated reliability and follow-through to meet expectations and service commitments.
• Able to work overtime as requested during peak seasons.

The pay rate range for this job position is $18.96 to $31.50. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant's skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.

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